Question 1

How does the free trial work?

Accepted Answer

Enter your work email on the homepage and you'll receive a 24-hour access link. No credit card is required. During the trial you have full access to the platform — you can open cases, upload evidence, and generate a complete draft report.

Question 2

Is NFARI compliant with NFPA 921?

Accepted Answer

Yes. NFPA 921 (Guide for Fire and Explosion Investigations) is the structural backbone of every report NFARI generates. Evidence is organized into the eight NFPA 921 categories, and every report section maps directly to the methodology's sequence — from scene documentation through origin, cause, and responsibility determination.

Question 3

Who owns the case data?

Accepted Answer

Your department does. Case data is encrypted at rest, stored per-case with strict access isolation, and is never used for model training. You can export everything at any time as DOCX or PDF.

Question 4

What types of evidence does NFARI support?

Accepted Answer

NFARI processes audio recordings (field interviews, scene walk-throughs), video footage (body cam, surveillance, drone), photographs, and written field notes. All media is transcribed, analyzed, and automatically linked to the relevant NFPA 921 evidence categories.

Question 5

What formats can I export reports in?

Accepted Answer

Reports export as DOCX (with department letterhead support) and PDF (with headers, footers, and page numbers formatted for official filing). Both formats are ready for submission to courts, insurers, or records systems without further editing.

Question 6

Can the AI generate a report without my review?

Accepted Answer

No — by design. Every report section must be explicitly approved by the investigator before it is included in the final export. The AI drafts; you decide. No content appears in the exported document that you haven't reviewed and accepted.

Question 7

How is access controlled?

Accepted Answer

NFARI uses invite-only or trial-based access. Cases are fully isolated — investigators can only see their own cases. All traffic is HTTPS-only. Authentication is handled through institutional credentials.

Question 8

What does full access cost?

Accepted Answer

NFARI operates on a subscription model. Authenticated investigators receive full access with no per-report fees and no seat limits. Contact us for current pricing and department licensing options.